Refund Policy

REFUND POLICY

30-Day Money Back Guarantee
We want you to love your purchase! If you are 
not completely satisfied we accept returns 
within 30 days of delivery.

Eligibility for Refund
- Item must be in original condition
- Contact us within 30 days of receiving order
- Photo evidence of the item is required
- Refunds are not accepted for buyer's remorse 
  or intentional damage

How to Request a Refund
Email us at glowskinvelvet@gmail.com with:
- Your order number
- Reason for return
- Clear photo of the item showing the issue

Processing Time
Refunds are processed within 5-7 business days 
after we review your request and photos.

Damaged or Wrong Items
If you received a damaged or wrong item we will 
send a replacement or full refund immediately.
Photo of damage required.

We Reserve the Right
We reserve the right